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Marketing should


A) begin with the production process.
B) make decisions about product design and packaging,prices,or fees.
C) not need to coordinate with production,accounting,and financial activities.
D) provide input,but let production determine what goods and services are to be developed.
E) focus on getting customers to make a final purchase.

F) A) and D)
G) A) and E)

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Exchanges between producers and consumers are more difficult in an advanced economy because of


A) separation in time.
B) separation in values.
C) spatial separation.
D) separation of information.
E) All these answers are correct.

F) B) and E)
G) All of the above

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Which era of marketing is characterized by families who sold their surpluses to local distributors?


A) the simple trade era
B) the production era
C) the sales era
D) the marketing department era
E) the marketing company era

F) C) and E)
G) None of the above

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"Economies of scale" means that as a company produces more of a product,the cost of each unit produced goes down.

A) True
B) False

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When a firm makes a total company effort to satisfy its customers,and profit-not just sales-is an objective of the firm,the company is practicing the "marketing concept."

A) True
B) False

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Which of the following statements about customer value is true?


A) Customer value is the difference between the benefits a customer sees from a market offering and the costs of obtaining those benefits.
B) The greater the competition,the less important customer value is.
C) The sure way to achieve high customer value is to offer a lower price.
D) It is the manager's view of customer value that matters,not the customer's.
E) None of these statements is true.

F) B) and C)
G) C) and D)

Correct Answer

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Accepting the "marketing concept" means that a firm should have a ________ orientation.


A) marketing
B) research
C) production
D) sales
E) planning

F) B) and E)
G) D) and E)

Correct Answer

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